Legal & Policies

1. Introduction

FCLL Education Foundation ("FCLL", "we", "our", or "us") is a not-for-profit company incorporated under Section 8 of the Companies Act, 2013. We are dedicated to creating nurturing spaces where learning can flourish in an atmosphere of safety, affection, enquiry and mutual support. We seek to do this through fostering the necessary leadership capacities among public systems, communities and civil society organisations.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information collected through our website (www.fcll.in), our donation platform, and our interactions with supporters, donors, volunteers and visitors.

By using this website, you consent to the practices described in this Policy.

2. Information We Collect

We may collect:

• Personal Information such as name, postal address, email address, telephone number, PAN (where required), organisation name, donation amount, donation purpose (if specified).
• Payment Information: We do not store your debit card, credit card, UPI PIN, internet banking credentials or other sensitive financial information. Online payments are processed through secure third-party payment gateways such as Razorpay.
• Technical Information: We may automatically collect IP address, browser type, device information, pages visited, date and time of access, cookies and similar technologies.

3. Why We Collect Information

We use information to:

• Process donations and issue receipts
• Issue certificates under Section 80G where applicable
• Comply with statutory requirements including filings under the Income-tax Act
• Respond to enquiries
• Improve our website
• Communicate programme updates and newsletters where you have consented
• Maintain financial and audit records

4. Sharing Information

We do not sell or rent personal information. Information may be shared only with payment gateway providers, banks, statutory auditors, chartered accountants, government authorities where required by law, and technology providers assisting in website operation. Each such recipient is expected to maintain appropriate confidentiality.

5. Legal Compliance

Where required by Indian law, we may collect information including PAN and address for compliance with the Income-tax Act, 1961, Section 80G, Section 12AB, Form 10BD and related statutory filings, and any other applicable laws. Failure to provide required information may prevent us from issuing tax benefit certificates.

6. Data Security

We employ reasonable administrative, technical and organisational safeguards to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

Information is retained for as long as necessary to fulfil the purpose for which it was collected, comply with legal and accounting obligations, satisfy audit requirements, or resolve disputes.

8. Cookies

Our website may use cookies to improve functionality and analyse website usage. Users may disable cookies through browser settings, although some features may not function correctly.

9. External Links

Our website may contain links to external websites. FCLL is not responsible for their privacy practices.

10. Contact

Questions regarding this Privacy Policy may be addressed to:

FCLL Education Foundation
Email: connect@fcll.in
Telephone: +91 74 9970 2255
Registered Address: 102, Lantana, Sector 12, Nahar Amrit Shakti, Mumbai 400072

1. Acceptance

By using this website, you agree to these Terms of Use.

2. About FCLL

FCLL Education Foundation is a Section 8 company established for charitable purposes in education and leadership development.

3. Website Content

The information provided on this website is for general information regarding our charitable activities. While we strive for accuracy, we do not warrant that all information will always be complete, current or error-free.

4. Intellectual Property

Unless otherwise stated, all text, photographs, graphics, reports, logos and other material on this website belong to FCLL Education Foundation. No material may be reproduced without prior written permission except as permitted by law.

5. Donations

Donations made through this website are voluntary charitable contributions. A donation does not create any ownership, membership or contractual rights in FCLL.

Unless specifically designated and accepted for a restricted purpose, donations may be applied wherever FCLL determines they will best advance its charitable objectives.

6. Tax Benefits

Where applicable, FCLL will issue receipts and certificates under Section 80G subject to applicable law and the donor providing all information required for statutory compliance.

7. User Responsibilities

Users agree not to misuse the website, attempt unauthorised access, upload malicious software or interfere with website operation.

8. Limitation of Liability

FCLL shall not be liable for indirect or consequential losses arising from use of this website.

9. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts having jurisdiction over FCLL's registered office.

Donations

All donations received by FCLL are voluntary contributions made in support of its charitable objectives.

Use of Donations

• Restricted donations will be used for the purpose for which they are accepted.
• General donations may be used wherever FCLL considers they are most needed in furtherance of its charitable mission.

Refunds

As charitable donations are voluntary, donations are generally non-refundable. However, FCLL may consider refund requests where:

• A duplicate payment has occurred
• An incorrect amount has been donated due to an evident error
• A technical payment failure has resulted in multiple charges
• Exceptional circumstances exist

Requests should be made within seven (7) days of the transaction. Approved refunds will normally be made only to the original payment instrument.

If an 80G certificate has already been issued or statutory filings have already been completed, additional verification may be required before a refund can be processed.

FCLL reserves the right to determine whether a refund request qualifies under this policy.

Contact

Refund requests should include, at a minimum, donor name, date of donation, amount, transaction reference and the reason for request.

Requests may be sent to: connect@fcll.in